ACCESSWIRE
26 Sep 2023, 23:50 GMT+10
Leading Provider of International Cloud Voice Communications Deepens Software Capabilities that Intelligently Orchestrate the Voice Channel
ATLANTA, GA / ACCESSWIRE / September 26, 2023 / AVOXI, a provider of innovative international cloud voice solutions for contact centers, is excited to introduce several new advanced features to its intelligent software platform. These capabilities set a new bar for the cloud voice market, offering businesses unparalleled analytics and insights to improve conversations with customers and make managing and monitoring premium voice easier than ever. With these enhancements, including Call Insights, Number Testing, Flow Builder, and more out-of-the-box software integrations, AVOXI continues to pave the way for businesses to excel in the global marketplace through cloud voice conversations.
Introducing AVOXI's Latest Software Platform Capabilities:
In addition to testing numbers, AVOXI now provides the ability to test SIP Trunk connectivity on-demand to ensure trunks are configured to route inbound traffic properly.
All AVOXI tests provide reporting to understand trends and data to troubleshoot issues.
'AVOXI's mission has always been to empower businesses with software-driven voice solutions that enable them to have better conversations with customers anywhere in the world,' said Barbara Dondiego, CEO at AVOXI. 'With the introduction of these innovative capabilities, we are taking a giant leap towards transforming the way international voice is delivered. In addition to unmatched global voice coverage and proactive service, enterprises are now injecting modern cloud analytics and software to improve the voice channel.'
For more information about the AVOXI Platform and its solutions, please visit www.avoxi.com/platform.
Contact Information
Katharine Kellar
Director of Marketing Communications
katharine.kellar@avoxi.com
412-297-6140
SOURCE: AVOXI
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